Steve Portigal

Steve Portigal is an American design researcher, consultant and author who is one of the leading experts on the art and science of user research interviews. His work has helped design teams and organisations around the world develop better products and services through more effective user research. Portigal's writing is practical, clear and rich with real-world examples, making it an essential resource for anyone involved in design, product development or customer research. His books and audiobooks offer readers and listeners expert guidance on interviewing techniques that reveal genuine user insights.