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AI at Work

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What to expect

Bloomsbury presents AI at Work: How to build a full stack organization, written and read by James Poulter

'My view is that the future belongs to the minority of businesses that follow this advice.' Rory Sutherland, Vice Chairman, Ogilvy Group

As fears of agentic obsolescence abound, organizations are struggling to implement AI in ways that enhance rather than replace human work. This unique book introduces a full-stack approach that balances technological capability with human values, ethics and practical applications.

AI at Work provides a framework that moves beyond scattered AI experiments toward a coherent strategy that will run throughout your entire company. Rather than focusing on technical capabilities or dystopian warnings, it utilizes a full-stack approach to harness AI's benefits while preserving what matters most – a firm’s people, its values and its unique organizational identity.

The global AI market is projected to reach $1.8 trillion by 2030, with organizations across sectors racing to implement AI solutions. However, whilst 83% of executives report that AI is a top priority for their organization, only 23% have a comprehensive implementation strategy.

This book fills a critical gap between theoretical AI books and technical implementation guides by offering:
· A practical framework applicable across industries;
· Equal emphasis on technological capability, ethical considerations and real-world applications;
· A human-centred approach that addresses concerns about AI replacing workers; and
· Case studies and examples from diverse sectors.

Critics Review

The hardest thing about working in AI isn't the technology – it's convincing people that the ways they work and think have to change with it. James gets that challenge better than almost anyone, and he gives you something rare: a genuinely practical path through it.
Chief Evangelist, Amazon Alexa
Every civilizational shift demands a choice: we can let it happen to us, or we can shape it. AI at Work is a guide for leaders who choose the latter – who see in this moment not just disruption but the possibility of genuine cultural renewal. JP shows us how to build organizations that are more human, not less.
Executive Chair, Alliance for Responsible Citizenship
Artificial intelligence used as a tool can be incredibly powerful. But we need to guard against using AI as a substitute for human relationships. There is so much hype around AI changing the way we work. I love James' book because while teaching us how to use AI effectively, it never loses sight of the importance of preserving uniquely human attributes like strategic thinking, empathy, and agency. AI can be a force for good but only if we keep technology from eroding our humanity.
Founder and Director, Unplugged Coalition
Most AI books tell you to move fast, but this one tells you to listen to your gut; that is your ethical intelligence! Poulter makes the compelling case for organizations to choose to shape AI transformation in a way that ethics and governance are not merely bolted on as an afterthought but become a part of an organization’s central nervous system. A sharp, practical guide for leaders who understand that governance isn't the enemy of innovation – it's the enabler of it.
CEO and Founder, Beyond Reach
This is a really important and timely read. Based on our own research at Edelman we know that, much more than the technology itself, among the most challenging things about AI is societal trust. JP understands that better than almost anyone writing on this subject, and AI at Work gives leaders a practical framework for building it: with their teams, their organizations, and the people they serve.
Regional Chief People Officer, Edelman
In today's fast-changing landscape, you're either engaged with the future or you're not. This book helps make sure you're ready and provides an essential, pragmatic guide for mapping the change your business needs to embrace AI today and in the years to come.
CEO, FleishmanHillard UK
Author James Poulter
Narrator James Poulter
Duration 5 hours and 57 minutes
Release Date
ISBN 9781399435857
Format Audiobook
Publisher Bloomsbury Publishing
Genre Artificial intelligence
Availability AU, GB, IE, US

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