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Customer Service The Sandler Way
- Author
- Anne MacKeigan
- Narrator
- Sean Pratt
- Publisher
- Ascent Audio
- Publish Date
- 1 November 2018
- Run Time
- 3 hours 57 minutes
- Format
- Audiobook
What to expect
What would a social media revolt, based on a single mishandled customer exchange, cost your company? This book's 48 Rules for Strategic Customer Care give you the guidelines you need to make intelligent strategic investments in customer care, based on the world-famous Sandler Selling System. Customer Service the Sandler Way helps you and create and sustain a working culture built on the belief that the customer not only matters, but is the only reason your organization exists.
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Details
- Author
- Anne MacKeigan
- Narrator
- Sean Pratt
- Duration
- 3 hours 57 minutes
- Release Date
- 1 November 2018
- ISBN
- 9781469068404
- Format
- Audiobook
- Publisher
- Ascent Audio
- Genre
- Business and Management, Customer services, Sales and marketing
Synopsis
Your customer service plan is only as strong as its weakest link.What would a social media revolt, based on a single mishandled customer exchange, cost your company? This book's 48 Rules for Strategic Customer Care give you the guidelines you need to make intelligent strategic investments in customer care, based on the world-famous Sandler Selling System. Customer Service the Sandler Way helps you and create and sustain a working culture built on the belief that the customer not only matters, but is the only reason your organization exists.
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