In Digital Impact: The Human Element of AI-Driven Transformation, Steve Lucas, a three-time CEO, discusses how organizations can integrate and automate systems to create incredible outcomes that benefit people. Lucas explains how this becomes possible when businesses solve the ubiquitous problems of digital fragmentation and data complexity, which have become even more pressing with the rise of artificial intelligence.



Using real-world customer stories as examples and writing in nontechnical language, this book shows how organizations are succeeding in missions like providing aid after natural disasters, growing food more sustainably, and ensuring students have access to everything they need on college campuses―all powered by connected technology. Inspiring stories explored in this book include how a chocolate company is working to end child labor in the cocoa-growing process in West Africa; how a well-known charitable organization provides aid and services for people in need; and how a credit union helps members make better financial decisions for their families.



For business leaders across industries, Digital Impact serves as an essential blueprint to unleash an organization's full potential for doing good by digitally transforming its technology architectures through integration and automation.