Handling Confrontation at Work
- Author Crimson eBooks
- Narrator David Ryder
- Publisher Summersdale
- Publish Date 5 February 2008
- Run Time 2 hours and 23 minutes
- Format Audio
- Genre Advice on careers and achieving success, Business and Management.
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What to expect
This guide looks at awareness of potential behaviour patterns that may lead to aggressiveness; avoidance of situations where the potential for aggressive behaviour exists; interpretation of non-verbal communications signals; control and de-escalation techniques; an outline of techniques for your personal safety.
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