Jerks at Work

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What to expect

Brought to you by Penguin.

Want to get those difficult colleagues off your back and restore your sanity? NYU psychology professor Tessa West shows you how.

Have you ever watched a colleague charm the pants off management while showing a competitive, Machiavellian side to the lower ranks? They don't hesitate to throw peers under the bus, but their boss is oblivious to their bad behaviour. What about a constantly interrupting colleague? Or an over-bearing manager? While these jerks stress us out in small ways throughout the day, they aren't technically breaking any rules, so we're expected just to put up with them.

Until now. Tessa West has helped thousands of people resolve their most pressing workplace issues. And now she draws on a decade of original research to profile classic workplace archetypes, including the Gaslighter, the Bulldozer, the Credit-Stealer, the Neglecter, and the Micromanager, giving advice to anyone who's ever hidden in the bathroom to cry at work. She digs deep into the inner workings of each bad apple, exploring their motivations and insecurities, and offers clever strategies for stopping each type of jerk in their tracks.

Know a Jerk at Work? This proactive approach reveals the single, most effective way to achieve emotional wellbeing at work.

© Tessa West 2022 (P) Penguin Audio 2022

Critics Review

  • Tessa West’s strategies can help anyone reduce the impact of [a work jerk’s] behaviour

    The Financial Times

  • Who doesn’t want to know how to manage the other idiots better? Or at least not murder them. This is the office survival guide I wish I’d read when I first started work. It’s never too late to be a jerk whisperer. Essential reading.

    Viv Groskop, author of How to Own the Room

  • This book provides the key to working smarter, better and happier, no matter who you’re working with.

    Nir Eyal, author of Hooked and Indistractable

  • Most of your happiness at work is based on personal relationships. Being able to manage those relationships when things get difficult is key to your success at work – and in life. Jerks at Work is a practical and engaging set of tools. Buy it.

    Scott Galloway, author of The Four

  • Reading Jerks at Work is like listening to a real person who is smart, warm, and funny, and who I’d like to have a glass of wine with. That’s unusual for any business or self-help author to achieve-from a scientist it’s practically a miracle. This book basically has it all. I’m going to make it mandatory reading for everyone on my team. We all need this book.

    Heidi Grant, PhD, author of Nine Things Successful People Do Differently

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