Resolving Conflicts at Work
- Author Kenneth Cloke, Joan Goldsmith
- Narrator Danny Campbell
- Publisher Ascent Audio
- Publish Date 30 October 2018
- Run Time 14 hours and 37 minutes
- Format Audio
- Genre Arbitration, mediation and alternative dispute resolution, Business and Management, Business communication and presentation.
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What to expect
Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth. In the third edition of this text, all chapters are completely infused with additional content, updated examples, and new case studies. Like its predecessors, it identifies core strategies for preventing and resolving both intermittent and chronic conflicts in the workplace. In addition, the book
Includes a new foreword by Warren Bennis, which represents his most recent thinking about judgment calls and candid communications in the workplace
Presents new chapters on leadership and transformational conflict coaching, and organizational systems design
This definitive and comprehensive work provides a handy guide for managers, employees, union representatives, human resource experts, and consultants seeking to maintain stable and productive workplaces.
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