Smart Work

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What to expect

"A treasure trove of ideas for the new working world." - Jo Youle, Chief Executive, Missing People

In a world still adjusting to the impact of the pandemic, remote and hybrid working is new territory for most people. But many managers can be poorly equipped to deal with it: the more casual ways of managing in a physical office simply don’t work with remote teams, and most tasks will be more challenging when conducted at a distance. Aspects of this will be great news for some people: managing remote teams can often raise the bar for leaders and managers, as well as for the teams themselves. But office-based, face-to-face leadership, while certainly effective, is often more informal and ad hoc, and a number of basic management tasks can be much harder to complete remotely:

- managing workloads and performance;
- resolving problems and miscommunications;
- motivation (and the lack of);
- professional development and ongoing training; and
- identifying, setting and measuring goals and targets.

This new title shows how leaders, managers and team members can raise their games to meet the challenges of 21st century leadership and our new age of working.

Critics Review

  • The new era of hybrid working has just begun. In this book, you can find effective solutions to stay ahead of the game in the next years.

    Marco Maccari, Head of HR Talent, Fater
  • Combines powerful insights into the factors that have led teams and organizations to thrive or struggle through the pandemic, with provocations for how we can learn to harness the power of what we’ve realised is now possible.

    Emily Preston, Senior Project Lead, Innovation Unit
  • In this excellent book on leadership, Jo Owen brings a lifetime of work and his trademark pragmatism to one of the most import issues for all leaders today – how to help their teams be the best they can be while working remotely.

    David Stephen, Group Chief Risk Officer, Westpac
  • A treasure trove of ideas for the new working world.

    Jo Youle, Chief Executive, Missing People
  • A masterful and stimulating read. A practical book full of ideas for modern leaders who embrace the change.

    Gosia Walendzik, Founder, Medica Assistance
  • Jo Owen is an author who never fails me … this book will help you become a more ‘adaptable you’ in terms of how you deal with colleagues, bosses and even your personal life.

    Dr Sadie-Jane Nunis, Editor of 'Today's Manager' and President of the Library Association of Singapore

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