James Timpson is a British businessman and CEO of Timpson, the high-street shoe repair and key-cutting company known for its progressive approach to employment, including hiring ex-offenders. His book The Happy Index shares the management philosophy and people-first culture that have made Timpson one of Britain's most admired employers. Timpson's audiobook offers listeners practical, inspiring lessons in leadership and the business case for treating employees with trust and kindness.
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