This is not just a riveting read about how to understand others better. It’s also a revealing look at how to be understood. Charles Duhigg delivers a winning combination of stories, studies, and guidance that might well transform the worst communicators you know into some of the best.

Our personal and professional success depend upon our ability to understand and be understood, and yet, we typically leave this up to intuition. In Supercommunicators, Charles Duhigg goes through a mountain of research — and some riveting stories — and unearths practical tactics to show that anyone can become a more effective listener, speaker, and even social media poster.

Charles Duhigg does it again, with a book we all need to read. Using his unique mix of stories and science, he gives us Supercommunicators, a guide to better conversation and deeper human connection. If you want to improve your communication skills at work and in life, this book is the place the start.

This is one of those books that stays with you for days after reading it . . . What makes us happiest in life is the quality of our connections and the relationships we forge . . . and that might just start with being able to understand what someone else is really trying to say. For as Duhigg himself points out, the right conversation at the right moment can change everything.

Duhigg offers diligently sourced evidence and opinion from psychologists and neuroscientists. He also knows how to tell a story. As he did in his successful book The Power of Habit, he weaves in inspiring anecdotes — tales of so-called supercommunicators . . . a thoughtful and entertaining book. I even think it could make me a slightly better human.