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Handling Confrontation at Work
- Author
- Crimson eBooks
- Narrator
- David Ryder
- Publisher
- Summersdale
- Publish Date
- 5 February 2008
- Run Time
- 2 hours 23 minutes
- Format
- Audiobook
What to expect
This guide looks at awareness of potential behaviour patterns that may lead to aggressiveness; avoidance of situations where the potential for aggressive behaviour exists; interpretation of non-verbal communications signals; control and de-escalation techniques; an outline of techniques for your personal safety.
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Details
- Author
- Crimson eBooks
- Narrator
- David Ryder
- Duration
- 2 hours 23 minutes
- Release Date
- 5 February 2008
- ISBN
- 9781848390478
- Format
- Audiobook
- Publisher
- Summersdale
- Genre
- Advice on careers and achieving success, Business and Management
Synopsis
This guide is primarily concerned with the safety of the person and the minimising of potential physical conflict and personal injury.This guide looks at awareness of potential behaviour patterns that may lead to aggressiveness; avoidance of situations where the potential for aggressive behaviour exists; interpretation of non-verbal communications signals; control and de-escalation techniques; an outline of techniques for your personal safety.
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